The BayMark Health Services, Inc. has reported a data breach to the California Attorney General, revealing that an unauthorized party had accessed sensitive files within the company’s computer network. The BayMark Health Services data breach follows an apparent cyberattack on BayMark’s systems, which led to the exposure of personal information belonging to many individuals who received services through the company’s network.
The BayMark Health Services data breach, which occurred between September 24, 2024, and October 14, 2024, was discovered on October 11, 2024, when BayMark first identified that certain IT systems had been disrupted. Promptly responding to the disruption, the company secured its systems and launched an investigation with the help of third-party forensic experts. Law enforcement was also notified to assist with the ongoing investigation.
Overview of the BayMark Health Services Data Breach
After a thorough review of the affected files, BayMark determined that the cyberattack compromised a range of personal and sensitive information. This included individuals’ names, Social Security numbers, dates of birth, driver’s license numbers, insurance information, treatment details, and in some cases, the names of treating healthcare providers. In total, the data breach at BayMark Health Services potentially affected a large number of patients, exposing their personal information to unauthorized parties.
In response to the BayMark Health Services data breach, the authorities took immediate action to notify those impacted. The company sent out formal data breach notification letters to all affected individuals, explaining the details of the cyberattack and offering assistance to protect their identities. The notification letter emphasized the seriousness of the breach and outlined the steps BayMark has taken to enhance its security measures to prevent future incidents. As part of these efforts, the company implemented additional protection methods and technical security measures to better protect sensitive data.
Free Credit Card Monitoring and Identity Theft Protection Service
In the notice, BayMark reassured affected individuals that it was taking steps to protect their personal information moving forward. In an effort to support the victims of the BayMark Health Services data breach, the company is offering free, one-year access to Equifax Complete™ Premier, a credit monitoring and identity theft protection service. This service helps users detect any misuse of their personal information and provides tools to resolve potential identity theft issues. It also includes various features such as 3-bureau credit monitoring, fraud alerts, identity restoration services, and identity theft insurance coverage of up to $1 million.
The BayMark Health Services data breach letter provides recipients with instructions on how to activate their complimentary Equifax Complete Premier membership, which includes access to their credit reports and VantageScore credit scores, along with email alerts of any key changes to their credit. The service also offers identity restoration assistance, helping individuals recover from identity theft if their personal information is misused.
Monitoring Credit Reports
BayMark has assured those affected that it is committed to protecting the confidentiality and security of patient information, while also apologizing for the distress this incident may have caused. As part of its continued response to the breach, BayMark has encouraged affected individuals to remain vigilant by reviewing their credit reports and monitoring their accounts for any signs of suspicious activity.
The company has also outlined additional steps that individuals can take to safeguard their personal information, such as enrolling in the offered credit monitoring services and regularly reviewing financial statements. For more information, affected individuals can contact BayMark’s support team at 855-295-0995, available Monday through Friday, 8:00 a.m. to 8:00 p.m. Central Time, excluding holidays.
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