The problem with magic, of course, is that it’s not easy to define—and even harder to replicate. According to Charmaine, it’s tempting to judge the merits of a product based on its UI, but this is, in fact, a trap. “Even the most experienced product managers occasionally forget that a sleeker design doesn’t necessarily equate to a better product for users,†she says. So what does it take to build a developer product that feels like magic? Charmaine gives us her guiding principles.
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